Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our services
• Contact us for support
• Subscribe to our newsletter

This information may include:

• Name and company name
• Email address
• Phone number
• Billing and payment information
• Project and client data you input into the system

Automatically Collected Information

When you access our service, we may automatically collect certain information, including:

• IP address and browser type
• Operating system and device information
• Usage data and analytics (pages viewed, time spent, features used)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our service
• Process your transactions and manage your account
• Send you important updates, technical notices, and support messages
• Respond to your inquiries and provide customer support
• Improve and personalize your experience
• Analyze usage patterns to enhance our service features
• Detect and prevent fraud or security issues
• Comply with legal obligations and enforce our terms
• Send you marketing communications (with your consent)

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing (e.g., Stripe, PayPal)
• Email delivery services
• Cloud hosting and data storage providers
• Analytics and performance monitoring

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government investigation).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS)
• Encryption of sensitive data at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Regular backups of your data

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you cancel your account, we will delete or anonymize your personal information within 90 days, unless we are required by law to retain it longer.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential Cookies: Required for the service to function properly (e.g., authentication, security)
• Analytics Cookies: Help us understand how users interact with our service
• Preference Cookies: Remember your settings and preferences

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct or update inaccurate information
• Deletion: Request that we delete your personal information
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request that we restrict the processing of your information
• Withdraw Consent: Withdraw your consent for marketing communications at any time

To exercise any of these rights, please contact us at support@clearestimator.com. We will respond to your request within 30 days.

8. Third-Party Links

Our service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

ClearEstimator is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

Significant changes will be communicated via email to the address associated with your account.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: support@clearestimator.com
• Contact Form: Visit our contact page